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Privacy Policy

 

Effective Date: July 22, 2025
Last Updated: July 22, 2025

 

Welcome to Red Level Xpress. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.redlevelxpress.com, or otherwise engage with our services.

 

By using this site, you agree to the collection and use of information under this policy.

 

1. Information We Collect

We may collect the following types of information:

 

a. Personal Information

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When you use our contact forms, request a quote, or sign up for services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Delivery address

  • Any other information voluntarily submitted by you

 

b. Non-Personal Information

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We may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

  • Referring URLs

 

This data is used for analytics, site improvement, and user experience optimization.

 

2. How We Collect Information

We collect information in the following ways:

  • When you voluntarily provide it (e.g., contact forms, email inquiries, order requests)

  • Through cookies and tracking tools integrated into our website

  • Via third-party services we use for analytics and marketing (e.g., Google Analytics, Wix analytics)

 

You can control cookies through your browser settings.

 

3. Why We Collect Your Information

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We collect information to:

  • Respond to your inquiries or requests

  • Provide our delivery and courier services

  • Improve website functionality and user experience

  • Communicate with you about services, updates, and promotions

  • Comply with legal obligations

 

4. Sharing Your Information

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We do not sell your personal information. However, we may share your data with:

  • Service providers (e.g., payment processors, shipping partners, IT support)

  • Legal authorities when required by law

  • Analytics or marketing tools, but only for business insights or site improvement

 

Each third party is obligated to handle your data securely and in compliance with relevant privacy laws.

 

5. Your Rights

 

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or restrict processing

  • Opt out of marketing communications

 

To exercise your rights, contact us at privacy@redlevelxpress.com.

 

6. Minors

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children. If we become aware of such data, we will delete it.

 

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

 

8. Changes to This Policya

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the website after any updates indicates your acceptance of the revised policy.

 

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

 

Red Level Xpress
Email: privacy@redlevelxpress.com
Phone: 818.949.8408
Website: www.redlevelxpress.com

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